Нелли529, мне вот что ответили:
"Hello.
Thank you for purchasing tickets for the PyeongChang Olympics.
Menu for printing your tickets will be activated
after 7 day-cancellation deadline.
You can print your tickets 7 days after payment
at a maximum of 3 times.
Only the most recently printed version of the same ticket is valid for entry.
We can confirm your reservation details
if you let us know the reservation number.
Please feel free to contact us for further inquiries.
Thank you.
Best Regards,
PyeongChang 2018 Customer Service
+82-1544-4226"
Может, Вам имеет смысл написать им, если 7 дней уже прошло, мне отвечали с
pyeongchang2018@interpark.com