achechet » 09 мар 2017, 11:11
email аэропорта сразу не нашел, открыл чат. Хитрая девушка всеми силами пыталась увильнуть:
14:26:10 Thank you for contacting us. An operator will be with you shortly.
14:26:16 Operator Laksana joined the chat
14:26:22 Laksana: AOT Contact Center Good Afternoon, May I help you?
14:26:31 Alex: Hello!
14:27:41 Alex: 26 of February 2017 at security check staff crashed my notebook. I have report about it. How I can refund money?
14:30:00 Laksana: Do you have an evidence like picture after you pass security check point ?
14:31:20 Alex: Local staff made it. And do not permit do picture by myself.
14:32:19 Laksana: local staff from the local airport ?
14:32:46 Alex: Yes staff from Bangkok airport
14:34:26 Laksana: if you don't have an Evidence , you can not claim with airport .
14:35:41 Alex: I have the report which sign your security staff. And I never do with my notebook. It is in the same condition
14:38:23 Laksana: so , in your case you can only report the staff behavior but can not refund money.
14:40:06 Alex: I have women which saw this and could confirm this
14:42:03 Laksana: so, in this case you can complain security staff and refund money from staff who crashed your notebook .
14:42:56 Laksana: but you could tell me Date, time , location and staff cloth or name of staff to me .
14:44:35 Alex: 26 of February, About 9:00. I have not his names. Only name of security person under the sigh
14:45:54 Laksana: Do you remember color of his cloth ?
14:47:19 Alex: Black form with four stripes on epaulettes
14:48:34 Alex: second floor, right corner of the floor
14:52:22 Laksana: Do you have more information ?
14:52:47 Alex: Now I have not.
14:53:29 Laksana: ok , could you please give me your name and email to contact ?
14:54:55 Laksana: the complain case might spend time around 2 weeks to follow case and might have staff contact you back
14:55:27 Alex: My name ***** email ******
14:57:05 Laksana: alright i send your case to find the staff but we not sure you will get refunds or not because
the evidence maybe not enough to find the staff
14:58:32 Alex: This is chief of staff those time. It is starnge
15:00:03 Laksana: if he is the chief maybe easy to find , but i already send your case . we will contact you back as soon as possible .
15:01:22 Laksana: sorry for your inconvenience .
15:01:54 Laksana: Thank you for contact us.
Попытки писать с gmail.com и бизнесового мыла не увечались успехом
Хронически болен! Диагноз - Таиланд. Осторожно это заразно!