SAVERIO писал(а) 26 окт 2017, 14:08:А как отменитт рещервирование, если через агентов покупал ? И что - теперь деньги готовы вернуть ?
Это не я, это они мне отменили. Про деньги в письме написали, что если бронь была после 15.08 вернут автоматически как-то, а если до 15.08, то после открытия дела о банкротстве надо будет что-то куда-то послать и ждать.
Вот полный текст письма
Dear passenger,
Unfortunately, the flight you booked will not operate. We apologize for any inconvenience.
We regret we are unable to offer you a suitable alternative for your service.
If you bought your ticket on or after August 15th 2017 on airberlin.com, you will automatically be refunded the
full ticket price to the form of payment on file. For the refund, you will receive a cancellation invoice.
For tickets bought before August 15th 2017, reimbursement is not possible for insolvency reasons. In this case,
however, you may submit your claim for reimbursement of the ticket price to be included in the insolvency table
after the opening of the insolvency proceedings. You will automatically and unsolicitedly receive a form with
further information after the opening of the insolvency proceedings.
You will find further information on airberlin.com and in particular in the FAQ section published there.
Please note that this cancellation can either affect only parts of your booking or the entire booking. Please
access your booking at
https://www.airberlin.com/en/cockpit/ and check in detail which flight is affected.
We once again wish to apologize for any inconvenience caused by the cancellation of your flight.