In the event of flight cancellation, you may choose from the following options that best suit your convenience:
a.) Change date and flight of departure You may change to your preferred flight and date of departure without additional expenses, change fee and fare difference (if any),
b.) Change destination: You may change your new preferred destination without additional expenses, change fee and fare difference (if any),
c.) Refund or EMD: You may choose to obtain a full refund of cancelled flight through your original purchasing channel. Or you may choose to retain the value of your air ticket in EMD for your future travel with THAI smile. Please note that EMD is valid up to 365 days.
Отбой о получение пришел сразу. Теперь он, правда, другой немного - есть упоминание волшебного словосочетания "covid-19", как причины.
• For COVID-19, please select > Other Refund> Accident or Medical, then fill in the information of each passenger along with any related documents such as your domestic ticket, international ticket, a copy of your passport, government announcement for our consideration process.
Подождем, что ответят.
