KJKJ писал(а) 14 окт 2014, 13:02:Elen812, а по времени доставки они что пишут (чтобы не дублировать им запросы)?
До какого времени ждут?
Вот полный текст:
We offer these services to free you of luggage burden after your cruise arrival :
Option 1 : Pickup luggage at cruise arrival waiting area and return to you near your airport check-in counter at your specified meeting time.
Option 2 : Luggage transfer to airport plus passenger transfer to city from cruise terminal. Passenger make their way from city to airport on their own.
Option 3 : Luggage transfer to airport plus passenger transfer to city from cruise terminal, plus passenger transfer from city to airport later.
Option 4 : You can hire our transport service to take you for city tour after picking you up from cruise terminal and drop you off at airport in the night. Your luggage can go into the same vehicle. With this service, you can see more of Singapore in that ONE day, with our suggested itinerary based on the number of hours of free-and-easy tour you like and your interest on the places you like to visit.
Meeting Procedure at Cruise Terminal :
There are 2 cruise terminals in Singapore. Please check with your cruise agent and advise us if you will arrive at Marina Bay Cruise Terminal or Harbour Front Cruise Terminal.
For pickup at Marina Bay cruise terminal, we will meet you at the terminal at your specified meeting time. The arrival waiting area will be very crowded. We suggest that you take the elevator one level up to the departure level. Please wait for us in front of Seven-Eleven, 7-11. You can identify our staff who will hold a sign with your name near 7-11 at your specified meeting time. Pls call us from your mobile or phone at information counter counter, if you can't locate our staff or if you arrive earlier than the specified meeting time. Usually it takes 1 to 2 hours to clear the custom. Please specify a good time for us to meet you, considering that there will be surcharge for excessive waiting.
For pickup at Harbour Front cruise terminal, we will meet you in front of the money changer near the exit to the coach parking bay. You can identify our staff who will hold a sign with your name. Pls call us from your mobile or phone at information counter counter if you can't locate our driver. Usually it takes 1 to 1.5 hours to clear the custom. Please specify a good time for us to meet you, considering that there will be surcharge for excessive waiting.
Please check with your agent which cruise terminal you will disembark. Very importantly, please provide us your roaming mobile number and please keep you mobile phone turned on, in case we need to reach you. If you do not carry a mobile, please use the phone at the information counter to call us.
Our Luggage Storage / Delivery Charge (Option 1) :
- Transport Charge : SGD60.00 1-way
- Exclude parking and toll charges enroute to cruise terminal : SGD6.00
- Handling & Storage Charge : SGD$18 up to 1st 2 pieces and thereafter SGD6.00 per piece
- Includes same day storage charge
- Surcharge on oversize (>32") or overweight (>22Kg) : SGD4 per piece per block of additional 12" or 4Kg
- Surcharge if pickup or drop-off is before 7.30am or after 10pm : at SGD20
- Terminal Meeting Service : SGD8.00
- Surcharge if waiting exceeds 20 minutes from your specified meeting time at cruise terminal or airport : SGD25 per block of 20 minutes (or part-of)
- Normally, it takes between 1.5 to 2 hrs to clear customs after cruise arrival.
Your friend who have luggage may piggyback on the service to lower the total cost but we only return all pcs of luggage at one time at airport.
You Decide, We Drive - DIY Visit Plan (Option 4)
You can hire our vehicle with driver, for hours or days to travel to various places - your DIY itinerary. During the hire period, the vehicle and driver will be for your exclusive use. They will be on standby for you and you may travel anywhere at anytime during the hire period. You'll see and enjoy more, traveling with your family or friends. The budget for this option will depend on the duration of hire service required.
Suggested Tour Itinerary
9:00am : Cruise Terminal Pickup
9.30am to 11.30am : Gardens by the Bay (latest iconic attraction)
11.45am to 12.45pm : Merlion, Marina Waterfront, Esplanade
1.00pm to 2.00pm : Marina Bay Sands, Art & Science Museum, Helix Bridge and Skypark
2.15pm to 3.15pm : Singapore Flyer
3.30pm to 4.30pm : Chinatown & Temples
5.00pm to 6.00pm : Little India & Temples
6.15pm : Pickup to go to Airport terminal
7.00pm : Arrive at airport.
You are free to change the plan to your liking during the hire period on the places to visit.
Payment and Confirmation :
If you confirm to use our service, we will advise you to pay a deposit amount with your credit card online via Paypal at a link to be provided later. If you have difficulty paying with that link, please let us know and we will have Paypal to email to you directly a link. Upon successful transaction, you and us will be notified by Paypal. You may print the email for your reference on deposit payment made. We will send you an acknowledgment of the receipt of deposit payment. All above charges subject to GST 7%, government sales and service tax. The balance shall be payable to us in cash when we first meet you. If you like to pay in full or the balance by credit card instead of cash, there is an additional Paypal charge of 4.4%.
Thanks and we look forward to hear from you soon.