m-juliana, ну вообще то все немного проще
https://tickets.formula1.com/en/t-111-faqWhat is an e-ticket?
An e-ticket is an electronic version of a paper ticket. When e-tickets are issued for an event, you will find yours under the "My orders" section of your account. You will be advised by email when your e-ticket is ready for download, usually 5 - 7 days before the event.
Это с моего акка с сайта (не приложение), в FAQе все четко расписано на этот счет