вот прислали разъяснения:
Если я правильно поняла надо ждать квитанцию и платить
Dear Customer,
We are writing in relation to your rental in Italy. We have been
contacted by the Competent Authorities that a road traffic
offence has been committed by you with our rented vehicle, as
specified in the first page of the attached police report.
We hereby inform you that, according to Article 196 of the
Italian Traffic Code, we have sent your personal data to the
Competent Authorities who will issue a penalty notification
under your name.
Once you receive the original copy with all the details of the
penalty notification, you can decide to proceed with the payment
as per instructions therein or, if you wish, you may bring an
appeal before the Court. Please note that it is at the discretion of
the competent authorities to determine the timings of the
notification and transmission of the fine.
As stated in the Rental Agreement, we will charge you a
reasonable administration fee to cover the cost of notifying the
Competent Authorities. You will receive this invoice at a later
stage. For more information, please visit our website at
http://www.hertz.it/fines.
For more details concerning the traffic offence fine, please
contact the Competent Authorities once you have received the
original copy of the penalty notification at your address.
We inform you that we are not in a position to review or
adjudicate over any aspects of the cases.
Please note that the penalty notification contains all the details to
contact the Competent Authorities.
Thank you for choosing our company and look forward to seeing
you in one of our location
