firstdima писал(а) 13 фев 2015, 16:51:а тут кто-то писал про китайский форум, который якобы убил это промо
Поиском не смог найти, что за форум? Хочу почитать что у них там
Вот тут видел
http://www.elvxing.net/thread-121733-1-1.html , но наверняка их много.
На FT тоже появились отмены:
Originally Posted by DigitalNomad81
Hi!
I am new here, registered just for this.
My timeline:
I booked a hotel February 11 for 5 nights starting February 13 and checking out February 18. I had to try several hotels because not all of them were elible for the coupon. I received the confirmation email, they took the money from my PayPal. All good and well. Nothing happens for 2 days.
Today (day of the checkin) I get on the train to my destination and arrive late in the afternoon. I reach the hotel at 6pm local time.
They don't find my reservation. I login to my email (I checked my email today 9am local China time), nothing.
I open my email and there it is, an email that my reservation has been cancelled and they have already refunded the money.
There I am, at 6pm, dark and with two bags, sitting at the reception with no reservation.
I already sent them an angry email but no reply so far.
I find this very unprofessional, to cancel hours before my checkin. I will not let this one go, this is simply disgusting customer service.
Kind regards,
DM
