MAKAND » 15 июн 2023, 09:36
Не знаю как у других, а у меня ничего не получилось:(, вчера получил их отрицательный ответ, вот он:
Dear AnD,
Thank you for contacting Vueling.
We are contacting you in reference to booking QQQQQQ, flight VY7783 on 2020-09-20.
First of all, we would like to apologise for any inconvenience we may have caused you.
After analyzing your case we inform you that according to the information registered in our databases your flight was affected by circumstances beyond the company’s control.
We regret to inform you that, in accordance with EC Regulation 261/2004, you are not entitled to compensation.
Some factors -such as adverse weather conditions, strikes, diversions, bird strikes, runway closures, etc.- are completely beyond the company’s control.
In consequence, we regret to inform you that, according to the Community Passenger Protection Regulations, your case does not correspond any type of economic compensation.
We remain at your disposal for any other doubts, suggestions or requests you may have. Our apologies again for the inconveniences caused.
Yours sincerely,
Customer Service
VUELING AIRLINES S.A.
Поолучается, что - отмена рейса произошла из-за форсмажора!!! т.е. это не их проблема, а моя!!? Я не юрист, но я подозреваю, что меня обманули! Может кто в этом соображает? что им написать в ответ?