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How do I change the name of the person booked onto a flight?
Answer :
Name change is allowed if the request is made outside of six (6) hours prior to the scheduled flight departure time. To do so, you can either contact our call centre or go to any of our sales offices/airport sales counters for assistance. We will require proof of identity of both the original and substituted passenger to ensure authenticity of the request. Please note that name change is subject to a fee as provided for in the fee shedule and is only available for certain fare classes only.
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